privacy policy

PRIVACY POLICY

We value your trust. We gather only the customer information that is needed to conduct our business efficiently. We do not rent, sell or exchange information with outside companies for mailing or marketing purposes.

Please read the following to understand what personal information we may obtain about you and how it is used. As a user of the services provided by AGEIST you agree to this use.

INFORMATION YOU PROVIDE

You may provide us with your personal information by filling in forms on our website or by corresponding with us by phone, email, at exhibitions or otherwise.

INFORMATION WE COLLECT

Your questions or feedback, including your email address, if you contact AGEIST.
Your order history and contact details if you order from AGEIST.
Your email address, and in some cases name and country, when you sign up to our email newsletters.
How you use our email newsletters, for example, whether you open them and which links you click on.
Your Internet Protocol (IP) address, and details of which version of web browser you used.
Information on how you use the AGEIST website, using Google Analytics

HOW WE USE YOUR INFORMATION

Processing Orders and Customer Service
We will use your details to effectively conduct our business, fulfilling our agreement with you including order processing and customer services.

Email Newsletters and E-Communications
We will send you our weekly email newsletter informing you of profiles, products, exhibitions, and other news which we consider may be of interest to you. We will only do this if you have signed up to our mailing list via our website or social media channels, or provided written consent.

You may instantly unsubscribe from our mailing list at any time by using the unsubscribe link in any of our email newsletters. Alternatively, you can submit your unsubscribe request to dhs@agei.st.

Making Improvements to our Website and Services
We will make improvements to the AGEIST website by monitoring how you use it. Gathering your feedback will help us to improve our services, for example, our email newsletters.

Responding to Queries and Feedback
When you send us a question or comment, we will use the details you provide to respond.

We reserve the right to keep all queries, feedback, and customer details on AGEIST’s client management system and/or ordering system until such a time we deem it suitable to destroy them. We will take all reasonable steps to ensure all information remains confidential.

WHO HAS ACCESS TO YOUR INFORMATION

We may give information about you to the following, who may use it for the same purposes outlined above:

To employees and agents of AGEIST, business partners, suppliers and subcontractors to administer any accounts, products and services provided to you by AGEIST now or in the future.

To anyone to whom we transfer or may transfer our rights and duties under our agreement with you.

We may also disclose your personal information if required to do so by law.

THIRD PARTY WEBSITES

The AGEIST website contains links to third party websites. If you follow a link to any of these websites, please check the privacy policy of each before you submit any personal data. We do not accept any responsibility or liability for the policies of third party websites.

KEEPING YOUR DATA SECURE

We won’t share your information with any other organizations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

WHERE WE STORE YOUR PERSONAL DATA

We store your data on secure servers in the USA, and the data may also be transferred to and stored at a destination outside the USA. It may also be processed by staff operating outside the USA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

YOUR RIGHTS

You can find out what information we hold about you, and ask us not to use any of the information we collect.

If you’ve signed up for our email newsletters, you can unsubscribe at any time by selecting one of the two ‘unsubscribe’ links that appear in every email, or by writing to us at dhs@agei.st

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, sent to you by email. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to dhs@agei.st